At Indicarbon, we are committed to providing a smooth and efficient shipping experience for our customers. Please review the following information regarding our shipping processes and timelines.

1. Order Processing Time

All orders are processed and shipped within 7 business days of purchase, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped, along with tracking information if applicable.

2. Shipping Carriers

We partner with trusted shipping carriers to ensure timely delivery of your order. Shipping times may vary depending on your location, but we will always strive to get your product to you as quickly as possible.

3. Domestic and International Shipping

We offer both domestic and international shipping. Please note that international orders may be subject to additional customs fees, taxes, or import duties, which are the responsibility of the buyer. Shipping costs will be calculated at checkout based on your location and the weight of the products.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the shipping carrier’s website. If you have not received your tracking information or have any issues with your shipment, please contact us.

5. Delays and Issues

While we strive to ensure that all orders are processed and shipped within the specified time frame, unforeseen delays may occur. If your order is delayed or you experience any issues with shipping, please reach out to our team for support. We will work with the shipping carrier to resolve any problems and keep you informed throughout the process.

6. Contact Us

If you have any questions or concerns regarding your order’s shipping status, feel free to contact our customer support team: